Better than I hoped
The camel coat is beautifully cut and the wool feels substantial. I ordered my usual M after using the size assistant — perfect through the shoulders.
Purchased: Wool Wrap Coat · Camel
Fit: True to size
Have an account? Log in to check out faster.
Secure, encrypted checkout
Free UPS delivery · arrives in 4–8 business days
Processed in 2–4 business days, then delivered by UPS in 2–4 business days from our North American warehouse.
The Hartwell Oaks Promise
Not the right fit? Exchange or return it within 90 days — we’ll email you a printable label. Every order ships with UPS tracking, and a real person answers every email, usually within a few hours.
contact@hartwell-oaks.comYou pour your coffee, look in the mirror, and you're already dressed.
No cardigan to add. No scarf to fuss with.

The V-neck front is cut to look like two layers, so one soft top reads as a finished outfit.
Contrast ribbing at the cuffs and hem keeps the shape easy without letting it go shapeless.
Wearbella is the top you sit in for three hours and still feel good in.
✓ Looks like two pieces, pulls on like one
The layered V-neck front is built into the seam, not added on — so you get the styled look of a coordinated outfit without a second layer to think about.

✓ Skims through the middle instead of clinging
The cut moves past the waist without hugging it, so you get shape without ever feeling boxy or bagged out.

✓ Drop shoulder keeps the line soft
No stiff seams pulling at your arms — just a relaxed shoulder that hangs the way an easy top should.

✓ Soft enough to sit in for hours
Built for the days that run long — coffee, errands, the school run — without you needing to adjust or re-tuck anything.

What you get today
Call your favorite top back into rotation — one that looks styled before you've done a thing.
Does the V-neck layer actually work as two pieces, or is it just a print?
It's a cut and seam detail built into the front of the top, not a printed pattern — so it holds its shape and looks like two coordinated pieces from every angle.
Will it cling around the stomach or hips?
No, the body is cut to skim through the middle rather than hug it, so it moves with you without pulling tight.
Is the fabric heavy or more of a lightweight sweatshirt?
It's a soft, mid-weight knit — warm enough for cooler days but not bulky enough to feel like a heavy sweatshirt.
How does the fit run — true to size or looser?
It's designed with a relaxed, easy fit thanks to the drop shoulder, so most people find their usual size works well.
How should I wash it to keep the ribbing and shape intact?
Machine wash cold and lay flat or tumble dry low — this keeps the ribbing snug and the shape from stretching out.
Not sure which size to choose? Use Find your size above — enter your height and weight, answer three quick questions and get your size in seconds. You can also see our size chart or email contact@hartwell-oaks.com for personal fit advice.
Free UPS shipping on every US order. Orders are processed in 2–4 business days and delivered by UPS in 2–4 business days from our North American warehouse. You’ll receive a UPS tracking link by email as soon as your order ships.
Return or exchange unworn items with tags attached within 90 days of delivery. Email us and we’ll send a printable UPS return label. A return shipping fee is deducted from standard refunds; returns are free if an item arrived damaged, faulty or incorrect. Full return policy.
Please follow the care label sewn into your garment. We recommend gentle cold washing or professional dry cleaning for wool, cashmere and tailored pieces, and drying knitwear flat.
Worn & loved
Based on verified reviews
The camel coat is beautifully cut and the wool feels substantial. I ordered my usual M after using the size assistant — perfect through the shoulders.
Purchased: Wool Wrap Coat · Camel
Fit: True to size
Bought the sweater and the boots together and used the 3-item discount. Exchange for a different size was easy too.
Purchased: Knit Sweater · Cream
Fit: True to size

Leather is supple, no break-in pain. Sizing chart was spot on with my EU size.
Purchased: Leather Chelsea Boots · Cognac
Fit: True to size

Elegant without trying too hard. The fabric drapes nicely and the length is just right for heels.
Purchased: Satin Midi Dress · Burgundy
Fit: True to size

Arrived in 5 days, wrapped in tissue. The burgundy color is even richer in person.
Purchased: Ribbed Knit Sweater · Burgundy
Fit: True to size

Warm enough for chilly mornings without being bulky. I sized down one for a slimmer look.
Purchased: Quilted Jacket · Olive
Fit: Runs slightly large

The overcoat looks far more expensive than it was. Shoulders sit right, sleeves the right length.
Purchased: Wool Overcoat · Charcoal
Fit: True to size

We ordered his and hers sweaters for our family photos. Soft, cozy and shipped quickly.
Purchased: Knit Sweaters · Cream & Forest
Fit: True to size

High rise, wide leg, and the waist doesn’t gap. I emailed for size advice and got an answer within an hour.
Purchased: Wide Leg Wool Trousers · Cream
Fit: True to size

Coat, scarf and boots arrived together in one beautiful box. The 20% multi-buy discount made it a great deal.
Purchased: Coat, Scarf & Ankle Boots
Fit: True to size
Heavy, soft cable knit that doesn’t itch. Wore it to a game day in Oxford and got three compliments before noon.
Purchased: Cable Knit Crewneck · Cream
Fit: Slightly relaxed

I exchanged for a smaller size and they emailed a label the same day. Customer service you rarely find anymore.
Purchased: Long Wool Coat · Camel
Fit: Runs slightly large
Good to know
Shipping, returns, sizing and payment — answered. Anything else? A real person replies within a few hours.
We reply within a few hours, 7 days a week.
Orders are processed in 2–4 business days at our North American warehouse and delivered by UPS in 2–4 business days after dispatch — typically 4–8 business days in total. Shipping is free on every US order.
At the moment we ship within the United States only, including Alaska and Hawaii.
You’ll receive an email with your UPS tracking link as soon as your order ships. You can also check the status anytime in your account.
Email contact@hartwell-oaks.com as soon as possible. As long as your order hasn’t been dispatched, we’ll gladly change or cancel it.
You have 90 days from delivery to return or exchange unworn items with the original tags attached. Read the full return policy.
Email contact@hartwell-oaks.com with your order number and the items you’d like to return or exchange. We’ll send you a printable UPS return label — pack the items with their tags and drop the parcel at any UPS location.
A return shipping fee applies to standard returns and is deducted from your refund. Returns are free if an item arrived damaged, faulty or incorrect — just send us a photo and we’ll take care of everything.
Once your return arrives at our warehouse and has been checked, we issue the refund to your original payment method and confirm it by email. Depending on your bank, it can take a few additional business days to appear on your statement.
Use Find your size next to the size selector on every product page — enter your height and weight, answer three quick questions and get your recommended size in seconds. You can also check our Size Guide.
The Size Assistant tells you when you’re between sizes and which one gives a closer or roomier fit. For coats and jackets you’ll wear over knitwear, we usually recommend the larger size.
All clothing is sized in US sizes. For shoes, the Size Assistant converts your usual US, EU or UK size — or your foot length — into the right size for each style.
Of course. Email contact@hartwell-oaks.com with your height, weight and the size you usually wear, and our team will recommend your size — usually within a few hours.
American Express, Visa, Mastercard, Apple Pay and Google Pay.
Yes. Checkout is processed by Shopify with 256-bit SSL encryption and 3-D Secure where supported. We never see or store your full card details.
Savings apply automatically in your bag: 2 items save 10%, 3 items save 15% and 4 or more save 20%. No code needed.
All prices are shown in US dollars. Applicable sales tax is calculated at checkout based on your shipping address.
Every piece is designed in our studio at 6017 Patton St in Uptown New Orleans and ships from our warehouse in North America.
Always follow the care label. As a rule: wash gently in cold water or have it dry cleaned, dry knitwear flat, store it folded rather than on a hanger, and let wool rest a day between wears.
Email contact@hartwell-oaks.com — a real person answers every message, usually within a few hours. Our studio address is 6017 Patton St, New Orleans, LA 70118, USA.
Sign up for The Hartwell Oaks Letter at the bottom of any page. We write a few times a month with new arrivals, private sales and notes from New Orleans — unsubscribe anytime.