★★★★★
Verified buyer
Better than I hoped
The camel coat is beautifully cut and the wool feels substantial. I ordered my usual M after using the size assistant — perfect through the shoulders.
Purchased: Wool Wrap Coat · Camel
Fit: True to size
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>RootRise – Reinforced Open-Grid Planter Riser (2Pcs)
RootRise – Reinforced Open-Grid Planter Riser (2Pcs)
$49.99
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Free UPS delivery · arrives in 4–8 business days
Processed in 2–4 business days, then delivered by UPS in 2–4 business days from our North American warehouse.
- Free UPS shippingOn every US order
- 90-day returnsEasy exchanges, printable label
- Designed in the USShips from North America
- Secure checkoutSSL encrypted · 3-D Secure
The Hartwell Oaks Promise
Not the right fit? Exchange or return it within 90 days — we’ll email you a printable label. Every order ships with UPS tracking, and a real person answers every email, usually within a few hours.
contact@hartwell-oaks.comDescription
Lift Your Pots Out Of Standing Water
You water the plant, then an hour later the pot is still sitting in it. That little pool under the base doesn't drain.
It just stays there, soaking the bottom and leaving a damp ring on your floor or patio.
RootRise slides underneath and holds the pot above the water line. The open grid lets air move under the base, so water drains away instead of pooling.
No tools, no setup — set it down, set the pot on top.
Four finishes, so it blends in under the planter instead of standing out.
A simple way to keep your pot above collected water
✓ Stops water from sitting under your pot
The grid lifts the base clear of the saucer, so your plant isn't standing in a puddle after every watering.
✓ Air moves under the pot all day
Open slats across the whole top let air reach the drainage holes, instead of sealing them flat against a wet surface.
✓ Keeps floors and patio stones dry
No more damp rings on hardwood, tile, or decking. The water stays in the saucer, where it belongs.
✓ No lifting, wiping, or checking
Set it under the pot once and forget it. Nothing to adjust, nothing to empty, nothing to install.
✓ Four finishes that disappear under the planter
Pick the one that matches your pot. It reads as part of the planter, not a plastic platform sitting under it.
What you get today
- RootRise pot riser
- Lifts the planter clear of collected water
- Open grid for airflow under the base
- Ready to use — no assembly, no tools
- Free tracked shipping
- 30-day money-back guarantee
Seasonal production run — once this batch sells out, restock pricing may change.
Try RootRise at home for 30 days and keep your planter above collected water with less fuss. This limited-time offer is available while this batch lasts.
30-day at-home trial
If it doesn't deliver the intended result or isn't as easy to use as described, return it for a full refund.
Frequently asked questions
Will it still work if my pot has no drainage hole?
It will keep the base off a wet surface and let air move underneath. But a pot with no hole can't drain, so water stays inside. A riser helps the outside stay dry, not the soil.
Can I leave it outside year-round?
It's plastic, so rain and sun won't rot it the way wood does. Bring it in or empty the saucer before a hard freeze, since trapped water expands when it turns to ice.
Does it sit flat on hardwood?
Yes. The base is flat plastic with no spikes or points. For delicate finishes, many people still keep a saucer or mat underneath as a second layer.
How do I clean it?
Lift the pot off and rinse the grid under the tap. Mineral spots or algae wipe off with warm soapy water and a brush.
Specifications
- Size: See the size chart tab for full dimensions
- Material: Plastic
How to clean
- Rinse under running water.
- Scrub with warm soapy water if needed.
- Air dry before setting the pot back on top.
Bring RootRise to your plants today.
Size & fit
Not sure which size to choose? Use Find your size above — enter your height and weight, answer three quick questions and get your size in seconds. You can also see our size chart or email contact@hartwell-oaks.com for personal fit advice.
Shipping & delivery
Free UPS shipping on every US order. Orders are processed in 2–4 business days and delivered by UPS in 2–4 business days from our North American warehouse. You’ll receive a UPS tracking link by email as soon as your order ships.
Returns & exchanges
Return or exchange unworn items with tags attached within 90 days of delivery. Email us and we’ll send a printable UPS return label. A return shipping fee is deducted from standard refunds; returns are free if an item arrived damaged, faulty or incorrect. Full return policy.
Care
Please follow the care label sewn into your garment. We recommend gentle cold washing or professional dry cleaning for wool, cashmere and tailored pieces, and drying knitwear flat.
Worn & loved
What Our Customers Say
4.8
Based on verified reviews
★★★★★
Verified buyer
Quality you can feel
Bought the sweater and the boots together and used the 3-item discount. Exchange for a different size was easy too.
Purchased: Knit Sweater · Cream
Fit: True to size
★★★★★
Verified buyer
Comfortable from day one
Leather is supple, no break-in pain. Sizing chart was spot on with my EU size.
Purchased: Leather Chelsea Boots · Cognac
Fit: True to size
★★★★★
Verified buyer
Wore it to a wedding in the Quarter
Elegant without trying too hard. The fabric drapes nicely and the length is just right for heels.
Purchased: Satin Midi Dress · Burgundy
Fit: True to size
★★★★★
Verified buyer
Packaging felt like a gift
Arrived in 5 days, wrapped in tissue. The burgundy color is even richer in person.
Purchased: Ribbed Knit Sweater · Burgundy
Fit: True to size
★★★★★
Verified buyer
Perfect weight for our winters
Warm enough for chilly mornings without being bulky. I sized down one for a slimmer look.
Purchased: Quilted Jacket · Olive
Fit: Runs slightly large
★★★★★
Verified buyer
Sharp and well made
The overcoat looks far more expensive than it was. Shoulders sit right, sleeves the right length.
Purchased: Wool Overcoat · Charcoal
Fit: True to size
★★★★★
Verified buyer
Matching for the holidays
We ordered his and hers sweaters for our family photos. Soft, cozy and shipped quickly.
Purchased: Knit Sweaters · Cream & Forest
Fit: True to size
★★★★★
Verified buyer
Finally trousers that fit
High rise, wide leg, and the waist doesn’t gap. I emailed for size advice and got an answer within an hour.
Purchased: Wide Leg Wool Trousers · Cream
Fit: True to size
★★★★★
Verified buyer
Built a whole fall outfit
Coat, scarf and boots arrived together in one beautiful box. The 20% multi-buy discount made it a great deal.
Purchased: Coat, Scarf & Ankle Boots
Fit: True to size
★★★★★
Verified buyer
My new favorite sweater
Heavy, soft cable knit that doesn’t itch. Wore it to a game day in Oxford and got three compliments before noon.
Purchased: Cable Knit Crewneck · Cream
Fit: Slightly relaxed
★★★★★
Verified buyer
Returns were painless
I exchanged for a smaller size and they emailed a label the same day. Customer service you rarely find anymore.
Purchased: Long Wool Coat · Camel
Fit: Runs slightly large
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Good to know
Questions & Answers
Shipping, returns, sizing and payment — answered. Anything else? A real person replies within a few hours.
We reply within a few hours, 7 days a week.
Orders & Shipping
How long does shipping take?
Orders are processed in 2–4 business days at our North American warehouse and delivered by UPS in 2–4 business days after dispatch — typically 4–8 business days in total. Shipping is free on every US order.
Do you ship outside the United States?
At the moment we ship within the United States only, including Alaska and Hawaii.
How do I track my order?
You’ll receive an email with your UPS tracking link as soon as your order ships. You can also check the status anytime in your account.
Can I change or cancel my order?
Email contact@hartwell-oaks.com as soon as possible. As long as your order hasn’t been dispatched, we’ll gladly change or cancel it.
Returns & Exchanges
What is your return policy?
You have 90 days from delivery to return or exchange unworn items with the original tags attached. Read the full return policy.
How do I start a return or exchange?
Email contact@hartwell-oaks.com with your order number and the items you’d like to return or exchange. We’ll send you a printable UPS return label — pack the items with their tags and drop the parcel at any UPS location.
Is return shipping free?
A return shipping fee applies to standard returns and is deducted from your refund. Returns are free if an item arrived damaged, faulty or incorrect — just send us a photo and we’ll take care of everything.
When will I receive my refund?
Once your return arrives at our warehouse and has been checked, we issue the refund to your original payment method and confirm it by email. Depending on your bank, it can take a few additional business days to appear on your statement.
Sizing & Fit
How do I find the right size?
Use Find your size next to the size selector on every product page — enter your height and weight, answer three quick questions and get your recommended size in seconds. You can also check our Size Guide.
What if I’m between two sizes?
The Size Assistant tells you when you’re between sizes and which one gives a closer or roomier fit. For coats and jackets you’ll wear over knitwear, we usually recommend the larger size.
Which size system do you use?
All clothing is sized in US sizes. For shoes, the Size Assistant converts your usual US, EU or UK size — or your foot length — into the right size for each style.
Can I get personal fit advice?
Of course. Email contact@hartwell-oaks.com with your height, weight and the size you usually wear, and our team will recommend your size — usually within a few hours.
Payment & Pricing
Which payment methods do you accept?
American Express, Visa, Mastercard, Apple Pay and Google Pay.
Is my payment secure?
Yes. Checkout is processed by Shopify with 256-bit SSL encryption and 3-D Secure where supported. We never see or store your full card details.
How do the multi-buy savings work?
Savings apply automatically in your bag: 2 items save 10%, 3 items save 15% and 4 or more save 20%. No code needed.
Do prices include sales tax?
All prices are shown in US dollars. Applicable sales tax is calculated at checkout based on your shipping address.
About Hartwell Oaks
Where are your pieces designed and shipped from?
Every piece is designed in our studio at 6017 Patton St in Uptown New Orleans and ships from our warehouse in North America.
How should I care for wool and cashmere?
Always follow the care label. As a rule: wash gently in cold water or have it dry cleaned, dry knitwear flat, store it folded rather than on a hanger, and let wool rest a day between wears.
How can I contact you?
Email contact@hartwell-oaks.com — a real person answers every message, usually within a few hours. Our studio address is 6017 Patton St, New Orleans, LA 70118, USA.
How do I hear about new collections and private sales?
Sign up for The Hartwell Oaks Letter at the bottom of any page. We write a few times a month with new arrivals, private sales and notes from New Orleans — unsubscribe anytime.